What This Policy Covers

This policy explains what information Explore Credit Loan collects when you use this website or submit a loan request, how that information is used and shared, how it is protected, and the choices you have.

Information We Collect

Information you provide: when you submit a request, you provide identity details (name, date of birth, Social Security number), contact details (address, phone, email), financial details (income, employment, checking account and routing numbers), and the consents you grant at submission. Each field exists because lenders legally require it to underwrite and fund a loan.

Information collected automatically: like most websites, we and our service providers may collect device and usage data — IP address, browser type, pages viewed, referring pages — through cookies and similar technologies, used for site operation, security, and analytics. You can limit cookies through your browser settings; core site functions may be affected.

How Information Is Used

Request information is used for one primary purpose: matching you with network lenders and enabling those lenders to evaluate, contact, and — if you proceed — verify and fund you.

Supporting uses include identity verification and fraud prevention, legal compliance, service improvement, and responding to your inquiries. We do not sell your personal information to unrelated third-party marketers. Lenders and service providers who receive your information are engaged for the purposes above and are responsible for their own privacy practices, described in their own policies — read your lender's before signing.

Sharing

Information is shared with: network lenders evaluating your request; service providers supporting matching, verification, security, and communications; and authorities where law requires. If our business is transferred, information may transfer with it under this policy's protections.

Security and Retention

Requests transmit over encrypted connections, and access to personal information is restricted to personnel and providers who need it for the purposes above. No internet transmission is perfectly secure; we maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the data, and retain information only as long as needed for the purposes described or as law requires.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, subject to legal retention requirements, by contacting [email protected] or (888) 490-2196.

Depending on your state, you may have additional rights regarding personal information — including rights to know, delete, correct, and opt out of certain sharing. We honor verified requests as state law provides, without discrimination for exercising them. Marketing communications include an unsubscribe mechanism; transactional messages about an active request may continue regardless.

Children

This site is for adults 18 and over. We do not knowingly collect information from anyone under 18; if you believe a minor has provided information, contact us and we will delete it.

Changes and Contact

Material changes to this policy will be posted on this page. Questions: [email protected], (888) 490-2196, or 7970 Stonebridge Lane, Suite 278, Chattanooga, TN 37402.